Privacy Policy

Last updated: November 4, 2026

PulseCrew ("we", "us") is a TikTok LIVE agency. We give our creators a dashboard of their own performance and bonuses, and we take applications from creators who want to join. This policy explains what data we collect and how we use it.

Data we collect

When you log in with TikTok, we receive your TikTok open ID, display name, avatar URL, and public aggregate stats (follower count, following count, likes count, video count) via TikTok's Login Kit and User Info API.

For creators in our agency, we also hold your LIVE performance from TikTok's agency tools (such as diamonds, LIVE days and hours), and any details you give us in the dashboard, such as your WhatsApp number, country and bonus payout choice.

When you apply to join, we collect what you enter in the form: your name, TikTok username, WhatsApp number and any quiz answers.

How we use it

We use this data to show you your own stats and bonuses, to run the agency (including contacting you on WhatsApp), and to reply to your application. We do not sell your data.

Analytics and advertising

Our application pages use PostHog to measure visits and form steps, and the TikTok Pixel to measure how our TikTok ads perform. When you apply, a one-way hash (SHA-256) of your phone number is sent to TikTok so the application can be matched to the ad; the number itself is not sent.

If you are a creator who goes LIVE regularly, the TikTok Pixel also records when you open your dashboard, so TikTok can show our ads to people similar to our creators. This event carries no stats, name or phone number; TikTok links it to the TikTok account signed in on your device.

To opt out, block cookies and trackers in your browser, or email us.

Data storage

Your login is kept in a signed browser cookie that identifies your account. Your TikTok access tokens, stats and the details above are stored in our database, and are used only for the purposes on this page.

Revoking access

You can disconnect PulseCrew at any time from your TikTok account's third-party app settings, or by logging out of PulseCrew, which clears your local session. To have your data deleted, email us.

Contact

Questions about this policy can be sent to tech@pulsecrew.net.